2ndLine Support

Getting Started 8

• What is the 2ndLine App?
• Why should I use the 2ndLine app when I already have a phone?
• Can I use the 2ndLine phone number as if it were a real number?
• Which countries can I buy an International number for?
• Does the app need a WiFi or data connection?

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FAQs 22

• Can I use the 2nd Line app during emergencies?
• Does the 2ndLine app consume Internet data?
• Is there any limitation on per day usage?
• If I delete the app, what happens to my subscription?
• Why is MMS not supported if I buy a number from the UK?

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Pricing 18

• How much does the 2ndLine app cost?
• Is there any charge per text/message or call/minute?
• Can I change my number?
• How many Credits are used if I make a call to a Canada number?
• How many Credits are used if I send a text (SMS) to a UK number?

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Upcoming Features 3

• Can I use 2ndLine for a group call?
• Can I use the 2ndLine app to make a video call?
• Can I record outbound call through the app?

How To 23

• Can I customize my voicemail welcome message?
• How do I make a call?
• How do I answer calls?
• How do I know who is calling?
• How do I send and receive messages?

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Troubleshooting 8

• What to do if I do not get a notification when someone sends a message to my 2ndLine number?
• I have an issue with 2ndLine app. How to get support?
• What to do when I am unable to restore my existing number?
• What to do if my number did not change?
• I do not hear anything from the caller after accepting call, what to do?

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