How To
This area consists of frequently asked questions about existing features. We are continuously updating this section as we get more questions from our users. Stay tuned.
Yes! To enable default or set custom voice-mail welcome message from inside the 2ndLine app: From home the screen, tap burger menu icon on left. F...
Thu, 19 Nov, 2020 at 4:16 PM
This is very simple to make an outbound call. To call out from inside the 2ndLine app: Tap the phone dialer icon on the top right of the main screen to b...
Thu, 24 Sep, 2020 at 6:39 PM
When you are connected through WiFi or mobile data and receive a call on 2ndLine app number: Answer the call from your device as if it's a normal cal...
Tue, 18 Aug, 2020 at 2:16 PM
Just like a typical phone call, if you have stored the caller's number on your phonebook, the name is displayed on the incoming call screen, otherwise, ...
Tue, 18 Aug, 2020 at 1:41 PM
This is very simple. To send a new message from inside the app: Tap the new message button at the bottom right on the home screen. Type in the con...
Thu, 20 Aug, 2020 at 3:09 PM
Within the app, you can find applicable credit rates where you enter the destination number on the dial pad - under Countries and Rates for a call. Simi...
Tue, 18 Aug, 2020 at 2:13 PM
When someone sends you a message on your 2ndLine app number, you will receive a notification like “You have received a new Text Message” with the initial fe...
Tue, 18 Aug, 2020 at 2:09 PM
People also ask the question like: What do I need to do to unsubscribe? How can I stop auto-renew? How can I confirm if my subscription is canceled? ...
Thu, 24 Jun, 2021 at 1:30 PM
Just install the app on the new device (iPhone, iPad, or iPod). Make sure that you are logged into the same Apple ID on AppStore on the new device. After i...
Thu, 24 Sep, 2020 at 3:52 PM
It is not possible. Changing the number is an irrevocable feature. Reserving a number and using on the 2ndLine app requires certain infrastructure chang...
Fri, 2 Jul, 2021 at 1:37 PM