To ensure security, please use your own mobile number, not a virtual number, for Profile Verification. Follow these steps to complete the process:

  1. Open Profile Verification:

    • Tap the user profile icon in the top right corner of the Messages screen on your Dashboard.

    • A screen will appear prompting you to complete your profile.

  2. Verify Your Phone Number:

    • If you haven’t already verified your mobile number, please do so first.

    • Once verified, your “Phone Number” status will update to “Completed.”

  3. Verify Your Identification:

    • Return to the Profile screen (refer to Step 1) and tap on "Identification."

    • Upload clear pictures of your government-issued ID (e.g., driver's license, passport, or ID card).

    • Take a clear selfie in good lighting for identity confirmation.

    • Complete the steps to successfully verify your identity.

Need Help?

If you encounter any issues during Profile Verification, contact our support team via email at: [email protected].