A reinstallation can sometimes resolve issues like app crashes, slow performance, or call quality problems.
However, it's essential to be aware of the following:
However, it's essential to be aware of the following:
Compatibility:
- Ensure your device meets the minimum operating system requirements. 2ndLine doesn't support versions below iOS 13.
- If your iOS version is below 13, updating your device is crucial before reinstalling the app, as older versions cannot access it on AppStore.
Data Retention:
- Reinstalling will not affect your messaging and calling data for iOS versions above v13.
Reinstallation Steps:
- Back up your data (if applicable): Check your device settings or app settings to see if you can back up your data before proceeding.
- Delete the 2ndLine App.
- Restart your device.
- Reinstall the 2ndLine App from the AppStore.
Still Facing Issues?
If the problem persists after reinstalling, please contact our Support team at support@2ndlyne.com for further assistance.
