2nd Line - Help & Support

2ndLine implements Profile Verification to ensure a secure and compliant platform. By verifying your identity, we aim to: Protect Your Account: Safeguar...

Profile Verification is a process we use to confirm the identity of our users. This helps make the 2nd Line platform safe and secure for everyone. By verify...

Profile Verification offers several benefits to both you and the 2ndLine community: Enhanced Security: Protects your account from unauthorized access ...

To ensure security, please use your own mobile number, not a virtual number, for Profile Verification. Follow these steps to complete the process: Open P...

If your profile verification fails, you'll typically see a "Failed" status. This means that there was an issue with the documents you submitte...

During the profile verification process, you may encounter the following statuses: Pending: This initial status indicates that the verification process h...

We understand the importance of data privacy. Your Profile Verification information is used solely to confirm your identity and safeguard your account. We d...

If you choose not to complete the Profile Verification process, certain features of the app may remain limited. To gain full access to all features and ensu...

No, profile verification is a one-time process. Once your identity is successfully verified, you won't need to repeat it unless there's a specific r...