Unfortunately, if your credit balance reaches zero during an ongoing call, the call will be automatically disconnected. To avoid this interruption, here are some things you can do:
Before the call:
- Monitor your credit balance: Regularly check your credit balance within the app and keep it topped up to avoid unexpected interruptions.
- Estimate call cost: Before making a call, use the "Tariffs" section in the app to estimate the credit usage based on the destination and call duration.
- Set notifications: Consider activating a notification alert for low credit balance to remind you to top up before the call.
During the call:
- End the call gracefully: If you receive a low credit balance notification during the call, try to end the conversation politely and explain the situation.
- Top up immediately: Quickly add more credits through the app to resume the call if possible.
