During the profile verification process, you may encounter the following statuses:
Pending: This initial status indicates that the verification process has not yet started. You may need to submit additional documents or information.
Started: The verification process has begun. The system is currently validating your submitted documents and conducting identity verification checks.
Processing: Your submitted information is being reviewed and analyzed by the system.
Approved: Your profile verification has been successfully completed.
Failed: Unfortunately, your profile verification has failed. This may be due to issues such as incorrect information, unclear documents, or technical difficulties. If you encounter a "Failed" status, the cycle starts again from the Pending stage. Please review the specific reason for the failure and resubmit your documents, ensuring they meet the required standards.
If you have any further questions or require assistance, please contact our support team at [email protected].
