Getting to Know eSIM

How long does it take to activate an eSIM data plan?
Activating an eSIM data plan typically takes around 20–25 minutes, but in some cases, it might take slightly longer depending on our network carrier. St...
Thu, 24 Apr, 2025 at 5:22 PM
What is an eSIM, and how does it work?
An eSIM (embedded SIM) is a digital version of a traditional SIM card that is built directly into a device. Unlike a physical SIM card that you can remove a...
Thu, 24 Apr, 2025 at 5:22 PM
Do all networks support eSIM?
No, not all cellular networks currently support eSIM functionality. While adoption is growing, some carriers may not yet offer eSIM services. Here are some...
Thu, 24 Apr, 2025 at 5:22 PM
Can I use both eSIM and a physical SIM at the same time?
Yes, many modern devices support dual SIM functionality, which allows you to use both an eSIM and a physical SIM card simultaneously.  This feature is i...
Thu, 24 Apr, 2025 at 5:23 PM
How do I activate an eSIM plan?
Activating your eSIM plan on your iPhone or iPad is simple. Here's a step-by-step guide: Steps to Activate: Open Settings: Launch the "Settings...
Thu, 24 Apr, 2025 at 5:23 PM
How do I get started with the eSIM app?
Getting started with the eSIM app is quick and easy! Steps to Begin: Download and Open the App: Install the eSIM app from the App Store. Launch th...
Thu, 24 Apr, 2025 at 5:23 PM
Can I keep using my phone number with an eSIM?
Yes! After activating an eSIM, you can continue using your phone number for calls and text messages (SMS) on your physical SIM or primary plan. Your eSIM wi...
Thu, 24 Apr, 2025 at 5:24 PM
What is the Refund Policy for eSIM Purchases?
Due to Apple App Store guidelines, we cannot directly process refunds. However, we understand situations may arise where you'd like your money back. In ...
Thu, 24 Apr, 2025 at 5:24 PM
How Can I Buy an eSIM Data Plan Within the App?
The eSIM App offers eSIM Data Plans that provide data connectivity for your existing phone number (usually your primary SIM). Follow these steps to purchase...
Thu, 24 Apr, 2025 at 5:24 PM
My eSIM data plan is not working. What should I do?
If your eSIM data plan isn't functioning properly, try these troubleshooting steps: Check Device Compatibility: Ensure your device supports eSIM func...
Thu, 24 Apr, 2025 at 5:24 PM