General Queries

This area consists of frequently asked questions by the users. We are continuously updating this section as we get more questions from our users. Stay tuned.

Is 2ndLine Number an eSIM?
No. 2ndLine provides the virtual number(s) which work using VoIP technology. VoIP is totally separate from eSIM. eSIM is an advanced version of SIM whic...
Wed, 30 Sep, 2020 at 10:24 AM
[iOS] Will the app work if I use separate Apple ID?
No. Apple ID on an iPhone (or iPad / iPod) needs to be configured the same as used to purchase a subscription earlier. The app and subscription are asso...
Thu, 10 Jun, 2021 at 12:59 PM
Why the receiver gets a link when I send a picture?
When an image is shared as Text, it is known as MMS (Short for Multimedia Messaging Service). Some operators have technological limits or countries restrict...
Mon, 18 Jan, 2021 at 10:56 AM
What is Anonymous Call? Why should I use?
Often you may need to call someone without revealing your real (2ndLyne) phone number. Anonymous call is the solution to all such needs: Approaching unkno...
Tue, 19 Oct, 2021 at 11:05 PM
Can I use 2nd Line on iPad?
Of course, yes! In fact, 2ndLine is the best app for calling & texting needs, especially if your iPad (iPod, or iPhone) does not have a Sim card, or you...
Tue, 19 Oct, 2021 at 11:10 PM