General Queries

This area consists of frequently asked questions by the users. We are continuously updating this section as we get more questions from our users. Stay tuned.

Why Does the Recipient Receive a Link When I Send a Picture?
When you send a picture through 2ndLine, the recipient might see a "link" instead of the image itself. This happens due to two main factors: 1...
Fri, 1 Mar, 2024 at 5:49 PM
Who Charges My Credit Card When I Subscribe to the 2ndLine?
The charges for your 2ndLine subscription are handled by the Apple App Store. When you subscribe through the app, you are authorizing Apple to collect th...
Fri, 1 Mar, 2024 at 5:52 PM
Why is the Currency Shown as USD Even if I Am in a Non-US Country?
Understanding Currency Display in the 2ndLine App: The currency you see displayed in the 2ndLine app for subscriptions and purchases is "determined b...
Fri, 1 Mar, 2024 at 5:55 PM
Why Am I Unable to Use the App Even Though I Am Subscribed to 2ndLine?
If you're unable to use the 2ndLine app even after subscribing, here's how to troubleshoot the issue: 1. Verify Subscription Status: Open th...
Fri, 1 Mar, 2024 at 6:00 PM
How Does Using the 2ndLine App Impact My Phone Bill?
Using the 2ndLine app can potentially "reduce your overall phone bill" depending on your calling and texting habits. Here's why: 1. No Add...
Fri, 1 Mar, 2024 at 6:01 PM