Do you mean:
- I got a Missed Call notification but my phone didn't ring!
This is not so common but possible when you use Silence Unknown Caller or Call Blocking & Identification i.e. filter options.
To learn about the same, please follow the Apple website.
Also,
Please ensure Do Not Disturb feature is turned off:
- Go to device Settings app
- Tap Do Not Disturb
- Ensure it is disabled (or turn it Off)
Please ensure the device time & date is set to Automatic:
- Go to device Settings app
- Tap General
- Tap Date & Time
- Ensure Set Automatically is enabled (or turn it On)