The AI Assistant in 2ndLine is organized into different categories to help you get the most accurate and relevant responses. Here’s what each category is best for: 

  • Try Asking This: This category is for any custom or creative questions you want to ask that aren’t predefined. For example, you can ask for suggestions on how to write a message, start a conversation, or send a polite follow-up. 
  • Call & Message:  Use this category for anything related to your calls and messages. You can check call activity, see missed calls, listen to voicemails, view hidden chats, and track your remaining credits. 
  • Business:  This category is designed for business-related tasks. You can manage call forwarding, set up call recording, enable transcription, and keep track of important client calls. 
  • Dating/Personal:  Get help with personal communication in this category. You can ask confident, casual, or thoughtful texts to friends, family, or someone new, making your personal chats easier and more natural. 
  • Smart Assistant: Ask questions about your credits, eSIM, or app features. This category helps you manage your numbers and app settings quickly. 
  • Plans & Pricing: Learn about subscriptions, free trials, renewals, and refunds. Use this category for anything related to your plan or credits. 
  • Ask for Help:  This category is for support-related questions. If you have issues with the app, can’t log in, don’t receive notifications, or need troubleshooting, this is where to ask. 

Using the correct category ensures that the AI Assistant provides accurate, helpful, and relevant answers for your needs.