Cancelling your 2ndLine subscription won't automatically delete your number, but it does come with certain changes:
Immediate effects:
• Service will be limited: You won't be able to make or receive calls, texts, or use any app features associated with your 2ndLine number.
• Credit balance: Any remaining credit balance in your account could be forfeited.
Grace period (7 days):
• You have 7 days from the cancellation date to reactivate your subscription and recover your original number and remaining credit (if applicable).
• Reactivation can be done within the app or on our website.
After the grace period:
• Number loss: Your 2ndLine number will be released and permanently unavailable for future use. You cannot recover it after this point.
• Data deletion: All your call history, messages, and other app data linked to your 2ndLine number will be permanently deleted.
Important things to remember:
• Cancelling your subscription doesn't delete your account. You can always subscribe again and choose a new number.
• Consider setting up automatic renewal to avoid service disruptions and keep your preferred number safe.
• If you have any questions or concerns about cancelling your subscription, please contact our friendly customer support team for assistance.
Additional tip:
If you're unsure about cancelling permanently, consider downgrading to a lower plan instead. This way, you can keep your number and access basic features at a reduced cost.
What happens if I cancel my 2ndLine subscription? Print
Modified on: Fri, 23 Feb, 2024 at 3:20 PM
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