Unfortunately, if your credit balance reaches zero during an ongoing call, the call will be automatically disconnected. To avoid this interruption, here are some things you can do:


Before the call:

  1. Monitor your credit balance: Regularly check your credit balance within the app and keep it topped up to avoid unexpected interruptions.
  2. Estimate call cost: Before making a call, use the "Tariffs" section in the app to estimate the credit usage based on the destination and call duration.
  3. Set notifications: Consider activating a notification alert for low credit balance to remind you to top up before the call.


During the call:

  1. End the call gracefully: If you receive a low credit balance notification during the call, try to end the conversation politely and explain the situation.
  2. Top up immediately: Quickly add more credits through the app to resume the call if possible.