Troubleshooting
Please open the 2ndLine app and follow the steps: From the home screen, tap the burger menu icon on the top left. From the options scroll down to the ...
Fri, 25 Sep, 2020 at 3:10 PM
For any queries, you can directly CONTACT US by raising a support request through the portal OR by sending us an email at support@2ndlyne.com. We will ens...
Fri, 17 Sep, 2021 at 11:21 AM
The app subscription and purchased phone number - both are associated with your Apple ID on iOS, or Google Account on Android. Please make sure that you h...
Thu, 10 Jun, 2021 at 12:51 PM
Changing a number is a simple process. However, in case you could not complete them with successful one-time payment, the change will not be in effect. ...
Tue, 15 Sep, 2020 at 5:21 PM
This can happen if there are some infrastructure glitches with the caller setup. Not just that, on your side, please be sure that the in-ear speaker volume ...
Fri, 4 Sep, 2020 at 11:05 AM
Caller ID is the complete number (including country code) visible (or displayed) to the recipient. Few countries and telephony service providers mask the c...
Thu, 24 Sep, 2020 at 3:48 PM
People often ask this as: The app does not receive OTP from Telegram, WhatsApp, Twitter, why so? First, please be aware about Virtual Number through ...
Thu, 24 Jun, 2021 at 1:15 PM
Do you mean: I got a Missed Call notification but my phone didn't ring! This is not so common but possible when you use Silence Unknown Caller o...
Thu, 24 Sep, 2020 at 11:59 AM