Getting Started

This category of knowledge base provides the information about the basic information that can be helpful for the 2ndLine app users.

What is the 2ndLine App?
The 2ndLine app allows anyone to make and receive Voice Calls and Text Messages without the need to insert a physical SIM Card (or without need to configure...
Fri, 25 Sep, 2020 at 5:46 PM
Why should I use the 2ndLine app when I already have a phone?
There are several use cases where using the 2ndLine app is more convenient.  Consider the following scenarios: Poor voice network Frequent call drops...
Wed, 7 Oct, 2020 at 5:13 PM
Can I use the 2ndLine phone number as if it were a real number?
The 2ndLine app offers phone numbers based on VoIP. It is a virtual telephony service, not a conventional Telecom Company! Also: we get similar question...
Wed, 19 Aug, 2020 at 5:29 PM
Which countries can I buy an International number for?
You can buy a virtual number for the following countries: US (+1) Canada (+1) UK (+44) Our team is working to add support to more countries so stay...
Mon, 5 Oct, 2020 at 9:41 PM
Does the app need a WiFi or data connection?
Yes!  The 2nd Line app uses VoIP as the underlining technology. VoIP stands for Voice over Internet Protocol.  Hence, the app requires WiFi or mobil...
Mon, 28 Sep, 2020 at 5:18 PM
What is Credit system?
The Credit is the name (term) of the balance units used by the app to make calls or send Text messages (SMS).  You can recharge your credit balance from...
Mon, 28 Sep, 2020 at 7:11 PM
Can 2ndLine Number affect my primary number?
No. 2ndLine number does not create any trouble for your primary number (mostly SIM-based) on your phone. 2ndLine works on VoIP which is very different from...
Fri, 25 Sep, 2020 at 3:22 PM
What is a 2ndLine app subscription?
Someone may be curious as: How subscription benefits? A subscription is an instrument to make the app (thus benefits offered by the app) to work cont...
Thu, 24 Sep, 2020 at 6:50 PM